When does the admin get an email notification?
The admin gets an email notification when
- The user submits a new inquiry.
- The user submits a new reply to the submitted inquiry.
When does the user get an email notification?
The user gets an email notification when the admin submits a new reply to the submitted inquiry.
Who get the email notifications and when?
Admin gets email notification on Customer ask a question Submit the answer Report abuse answer Customer gets email notification on Submit the approved answer of asked question
Can I manage email notifications?
Yes, it can be manage from the backend Question email notification can be manage from Stores > Configuration > Magediary > Product Questions > Question Email Notification Answer email notification can be manage from Stores > Configuration > Magediary ...
How does the user get all submitted inquiries?
The registered users can access all submitted inquiries from the My Account ⟶ My Product Inquiries section. Reference guide: https://magediary.com/docs/product-inquiry-support.html#my-account The guest users can access it by clicking on the View ...
How do the customer and admin know which fees are applied?
The applied fees line shows under the totals block on the following pages, so the customer and admin get it easily by looking in the order totals block. Order Invoice Shipment Credit memo PDF Email Reference ...