Product Questions Answers
Can I assign one question to multiple products?
Yes. In order to show the same question to multiple products, you can assign it to as many products as you want from the backend question edit form. Reference documentation ...
From where can I get the Product Questions Answers extension?
You can get the product questions answers extension from here. https://magediary.com/product-questions-answers-for-magento-2.html
If I have any questions or getting an issue then where can I contact?
We are just a support ticket away. https://desk.zoho.com/portal/magediary/newticket
Where can I see like, dislike, report abuse answer log?
Admin can see track record of like, dislike, abuse answer activity from Marketing > Product Questions by Magediary > Activity Log
What happens when customer report abuse answer?
On submit the report abuse answer by the customer, admin gets an email notification and take steps accordingly like disable the answer.
Can I manage email notifications?
Yes, it can be manage from the backend Question email notification can be manage from Stores > Configuration > Magediary > Product Questions > Question Email Notification Answer email notification can be manage from Stores > Configuration > Magediary ...
Who get the email notifications and when?
Admin gets email notification on Customer ask a question Submit the answer Report abuse answer Customer gets email notification on Submit the approved answer of asked question
Can auto-approve the answer on submit by the customer?
To auto-approve the answer, set the following configuration to Yes Stores > Configuration > Magediary > Product Questions > Answer > Auto Approve New Answer : Yes
Can auto-approve the question on ask by the customer?
To auto-approve the question, set the following configuration to Yes Stores > Configuration > Magediary > Product Questions > Question > Auto Approve New Question : Yes
What is the Certified Buyer label?
If customer submitted an answer who also purchased the product then this label will display below the answer.
Is it possible that admin can only submit the answer?
Yes, it can be possible by disabling answer form. To disable the answer form for the frontend, set the following configuration to No Stores > Configuration > Magediary > Product Questions > Answer > Show an Answer Form : No
Is all questions/answers will be shown on the frontend?
Only approved questions/answers will be shown on the frontend.
Can customer/admin add as many answers as they want for a question?
Yes, there is no limit.
Can customer/admin add as many questions as they want for a product?
Yes, there is no limit.
Which commands are required to run after installing the Product Questions Answers extension?
php bin/magento setup:upgrade php bin/magento setup:di:compile php bin/magento setup:static-content:deploy php bin/magento cache:flush
How does Magento 2 Product Questions Answers extension work?
Please check this YouTube demo video. Please check below Magento 2 demo for testing Frontend Demo Backend Demo